Bests & Worsts Reviews from Amazon

I am a Sony fanboy. I love Sony cameras, TVs, the Playstation division, etc. Every TV in my house is a Sony. To me, Sony has the best picture on the market. Purchased this TV to replace a KDL-46XBR6, which to this day is the best TV I have ever owned. I wish it never broke down after 9 years. I decided to stick with Sony after having the best experience with a television. I decided on the XBR55X900E after watching review videos on YouTube and reading the reviews on Amazon. I went through two XBR55X900E and spent 10 hours total with Sony Technical Support, which was about 7 phone calls to try and fix the issues with my "Smart TV." This Television suffers from the Android OS. It has no business on a TV. Apparently, the HDMI ARC port is one of two problems I had with this set. I have no Sound bars or systems setup with my TV; I just use the speakers on the system. If you are using Apps on the TV like HBO GO, YouTube, Netflix, what have you, it will at some point with in 48 hours lose the ability to broadcast sound when you switch to a physical device such as a cable box. You have to reset the TV to make it usable again, like reseting a phone. When I watch TV I like to watch TV, I DO NOT, I REPEAT, I DO NOT like to reset my TV in front of my friends and family and watch the Android gears spinning for a 5 minute boot up. Its embarrassing, frankly. The second problem is Android's TV OS for Sony and it is unstable. It doesn't work half the time, it times out, loses network connectivity via both wired and wirelessly. The system memory on the TV is less 9GB so its more than likely has a 16GB chip onboard memory, so the OS constantly needs to wipe data cache on each individual App. This is a step Sony always took to remedy my device and had some success with. I ultimately factory reset my first x900e 3 times then returned it, and for the last unit the second time I had to restore to factory settings I told Sony support that this would be my last Sony TV for some time. One of the last phone call a senior representative at Sony Tech Support told me how to put the TV in Pro Mode and restrict the Android OS and "stabilize" my viewing experience. Press down Display, Mute, Volume Up and Home all as fast as you can and the TV will go into Pro Mode. I restricted the Android's OS by doing this, and thought my problems were behind me. The Loss of Audio issue came back still. Two weeks with this TV, and no way of making it stable for more than 24 hours without a soft reset at minimum. Reseting this set was a daily occurrence. I really regret, I couldn't make this work. I wanted it to work. Every time I called Sony Support, I wanted it to be the last time. Its a damn shame too, because the picture is gorgeous, and the sound is great on this set when it works, but thats the problem. It doesn't work all the time. Sony needs a firmware, and Android patch to fix these problems, but they won't even admit that there is a software bug. Look at the forums and up on this set. I'm not the only one out there with theses problems. I can't believe I'm going to have to look into a Samsung after this post. People who know me, know I hate Samsung products with a passion.