Bests & Worsts Reviews from Amazon

I have 2 dogs and lots of hard surface flooring through the house. Wanting to slim down the floor care routine to one-step, I thought this product (along with several of it's favorable reviews) seemed too good to be true. In practical application, this product takes the two tasks of vacuuming and mopping and does each poorly leaving me with a 3-step process. Yes, that's an extra step! First, the vacuum feature is terrible. It does not have a very powerful suction and does NOT get all or even most of the dog hair/dust/dander. Second, because the vacuum head is in front of the steam pad, when using the steam feature, there is a 2-3" "bumper" that prevents one from steaming all the way to the baseboards or under the cabinets, etc, etc. (The third step is then going back to these places with a sponge or another mop to clean.) Last, the dog hair that is picked up in the vacuum is difficult to empty as it is now moist from the steam feature and sticks to the inside! YUCK! I returned this product and purchased the Bissell Steam and Mop Deluxe and am much happier with the outcome. I will stick to using my Swiffer Rechargeable Vacuum as the first step (LOVE this with my dogs!!) and mop after.