118
people found this helpful, as of 2023
ranked #234,092 most helpful
out of 571,544,897 reviews
★☆☆☆☆
So Very Unfortunate and Disappointing
They have amazing sound for their price point, with easy to access controls that work well and fluently.
Their design is a bit bigger than I expected, but with great sharp look fitting of the name "Executive".
However my enjoyment did not last long. Three hours of listening to my music and the right earbud dies completely. I have attempted the manual instructions for guidance, as well as resolving any probable issues, but it refuses to show any signs of life.
After such a long wait and a price point of $69.99, I am fairly frustrated the item must be deemed defective and I must request a return. I was really looking forward to the experience of JLab, and I would still recommend this brand for great quality at a very inviting price, but it is a dear shame my experience was cut so early.
Edit: To this day, September 26th, they have still not given me a refund or any confirnation of recieving the item. I can only assume it is lost in the mail forever and I will not be getting my money back. Truly the worst outcome and waste of my money by far on amazon.
June 2019 · Electronics · verified purchase