Bests & Worsts Reviews from Amazon

We purchased this to replace another manufacturer's slow cooker that failed after many years of good service. We like to do meatballs and pulled pork, to name a couple of items. Even on low, the liquid in the cooker comes to a boil too quickly. A pork shoulder, which should cook for 6 - 8 hours to break the meat down for pulled pork, completely cooks the shoulder in 1.5 hours - too short for "pulling". Even after cooking meatballs and setting it to low, the meatballs boil or overcook. According to Crock-pot customer service, this is normal as both the High and Low temperature cooking is 215°. Even after changing to Keep Warm from High or Low, it will continue to boil for 1 - 2 hours! This is not a "slow cooker" by anyone's definition. Of course, returning to the manufacturer is not possible and outside of the Amazon return policy. So we are stuck with an unusable product.