Bests & Worsts Reviews from Amazon

This is a return item for us. It's a fantastic product that works extremely well, but the subscription service behind these cameras is unscalable and expensive at $10/mo per device with no quantity discount. I bought two of them, and found myself facing the daunting prospect of paying $240/yr on subscription service alone just to use them. Without the subscription service, most of the useful features are *disabled*. Until the service is brought in line with competitors pricing (like Ring, which is $99/yr for unlimited devices), Nest cameras should be avoided. Not sure what they're trying to pull here, but as a longtime Nest customer this is my first return and I am profoundly disappointed in the company for the awful and greedy contract. We bought them sight unseen just on the basis of the house full of Nest equipment we have had nothing bus positive experiences with, but the service makes these untenable. We will be seriously rethinking whether or not to continue buying Nest products after this. Bad show Nest. Get it together. As a longtime customer, I am returning these, and will be seriously rethinking whether or not to continue to support you as a business after this poor performance. Assuming these last three years (which I would consider bare minimum), these will cost *twice as much to run as they do to purchase* even in that *short* timeframe. That's outrageous. Especially when you consider the total lack of quantity discount for multiple devices. Honestly, I was outraged, and felt completely ripped off. I strong encourage others to avoid then. In all other ways, these seem to be excellent product, so if Nest actually started selling these with a competitive contract and brought their pricing inline with any of the other top-end providers in the market, I would consider changing this review.