267
people found this helpful, as of 2023
ranked #103,198 most helpful
out of 571,544,897 reviews
★☆☆☆☆
I despise this printer with passion.
I despise this printer with a seething passion. This is the worst printer ever. I have had this printer for 5 painful months.
My 4th Brother printer. I almost pulled a disc lugging an older Brother color laser printer to the dumpster. I thought its absurd weight was just 'old technology.' I was wrong. My Ford F-150 may struggle to get this new POS to a dumpster.
I thought my prior Brother color laser printer's tendency to be in 'Deep Sleep" and to jam on every other page was because I got a lemon. I was wrong.
This 2018 purchase has less than 500 prints - still on the starter toner - and now it too has begun to JAM on every other page.
- A jam means the FIRST and ALL subsequent pages will bunch up and be worthless.
- A jam is toner wasted.
- A jam is paper wasted,
- A jam means going to the printer opening the rear door, pulling out cartridges, wasting time, losing business.
- A jam in 2018 (every other page) is frustrating beyond expression.
I now understand. Frustrated buyers who take valuable time from their day to leave a 'buyer beware' review cannot be blamed for saying: "If I could give ZERO STARS..."
I look to Amazon to filter out products that make people crazy angry. On the other hand, I can't fault Amazon in that this product has a solid crowd-rating of 4 of 5 stars. I don't want to rain on your parade, but this is a 'buyer beware' review.
I looked over other reviews to see if I am nuts. I learned that NOT SO MUCH... Many people are frustrated and upset. And... YES, I agree with MANY of the other shortcomings that a 2018 color printer should have years-ago remedied:
1 - 'Deep Sleep" - A huge inconvenience! Characteristic of ALL 4 of my Brother printers! There is no discernable way to disable it from going into deep sleep.
2 - 'Wireless Wi-Fi Reliability' - I'm Incredulous. I'm no digital lightweight. I moved the 2-ton printer within 4-feet of the computer to be USB connected always.
3 - 'Programming Screen' - The 1990's is calling: "We want our 16-character pager screen back!" My washing machine has a bigger screen and it can display more than 16 characters! Order reading glasses and a flashlight.
4 - 'Impossible Menus' - Said 16-character screen menus are impossible to navigate. And if you DO see the MENU you were looking for, it will pass by, and backing up will malfunction! Rinse & Repeat while screaming and scaring small children.
July 2018 · Office Products · verified purchase