Bests & Worsts Reviews from Amazon

Junk. Stopped working after 3 months of very light use. The piston ring cracked and the nailer head got stuck. When I pulled it apart, the piston sealer ring was cracked and broken. Many previous reviews said the nailer wouldn't retract, which is exactly what happened to mine. I will not pay to ship it to DeWalt for repair due to an obvious defect; and one which is obviously known to the manufacturer due the high number of similar complaints. It is unfortunate that DeWalt refuses to stand behind their claims of reliability and customer satisfaction. In the future, DeWalt will not be my first choice for tools, and I will think twice even if it's the only choice. When I tried to reach customer service, the first three times I was on hold for over 45 minutes before I hung up. The last time, I left my number to be called, "without loosing my place in line." I didn't receive a call back until almost two hours later. UPDATE: The second one of these just suffered the exact same fate as the other one I purchased within a month of each other. When I took it apart, I found the same damage as the first. I again contacted DeWalt, only to experience the same indifferent response. Will NOT be purchasing DeWalt again.