Bests & Worsts Reviews from Amazon

After a water-related incident in my office, I decided I needed something to protect my valuables at home from potential fire or water damage. I am not worried about security as much as I am losing important and difficult-to-replace items such as my passport, property deeds, birth certificate, etc. I ordered this with this purpose in mind. I received the first one and loved the size. Thank goodness I tried the lock before I put any documents in it because once locked it didn't re-open when I turned the key. The lid broke when I tried to open it, and I could see that the locking mechanism wasn't turning when I turned the key. I sent back and requested another. Today I received the replacement and, once again, I tried the lock and, once locked, it didn't unlock. I read and re-read the directions to ensure I wasn't missing a step, and I'm not. It doesn't work, so I am now returning the replacement. I'm very disappointed.