Bests & Worsts Reviews from Amazon

I got my Zune two days ago and exchanged it for a black 5.5 gen iPod today (I had sold my white 5 gen iPod to buy the Zune). I was really excited about the Zune, and really wanted to enjoy it. I was looking forward to the large screen, and connecting it up to my 360. But alas, it was not meant to be. The device itself is great, I loved the design, it felt great in my hand (despite being a bit thicker than I would have liked), the screen is beautiful, and the menu system seemed very easy to use. The software loaded fine on my computer, but when I connected my Zune, that's where things went shady. I disconnected and reconnected my Zune many many times, and got varying results (but never the desired ones). Sometimes niether the Zune nor the software would do anything...sometimes the Zune would start charging, but nothing else...sometimes the the Zune would say "Connected" but nothing would happen on the software side. Once (once!), it actually worked...the Zune said "Connected" and the device showed up in the software and started to update the Zune firmware...then it froze. I even tried removing the software a few times and reinstalling it, to no avail. I wasted six hours over two evenings trying to get this thing to work, and I had enough. At least I got a new iPod out of the ordeal. My advice: - If you own an iPod, keep it! Maybe upgrade to the 6 gen when they come out, as they'll likely feature the few things about the Zune that make it appealing. - If you're looking for your first media player, consider the iPod or Creative Zen before even thinking about the Zune.