Bests & Worsts Reviews from Amazon

I'm really disappointed with my Dyson Slim. I would not recommend buying one. At first we were very happy with the equipment. It was light, maneuverable and very good at picking up everything on the carpet. We had thought we gained a second cat with all the hair collected in the dirt chamber. However, after a month or two, the stand started failing. Six months later, the machine will rarely stand up on its own - it will just flop over if it isn't propped up against something else. Contacting Dyson was nice at first. But then they forwarded us to a less than responsive repair shop. The shop reluctantly called us back after 10 days of attempts to contact them. Bottom line, they want $80 to fix our six month old vacuum cleaner that is supposed to be under warrantee. I re-contacted Dyson, who said that they could do nothing for us. It's the shops call as to whether a plastic stand part is under warrantee. Yes it's under a 5 year warrantee, but anything that did not break within the first few weeks must not be a defect according to their help line. So the Dyson Slim works great initially. But even though it has a price in excess of $400, it has a lot of cheap plastic parts in its construction that Dyson will not cover. Buy it and use it until it drops, but don't count on Dyson to back their product.