Bests & Worsts Reviews from Amazon

I really liked Amazon Coins when I first started using them it was a decent deal you knew for $375.00 you were going to get $500.00 in Gold Value. Well $500.00 in Gold Value less Sales Tax something that to this day they do no time make clear. Now you never know what it is going to cost to get the $500 Gold Value it can range from $350 to as much as $400. Then the real reason for the 1 star and why I will no longer recommended that anyone use Amazon Coins is that Amazon who we their customer pays for the coins and who partners with game developers will not stand by you when a game developer such as Machine Zone for Game of War who has severe latency issues causing frequent drops during in app purchases and who can take a a day or more before replying to service tickets and when you do hear from Machine Zone they tell you to take it up with Amazon who processed your payment. When you bring this to the attention of Amazon they tell you that you need to go through the game application developer who tells you they can do nothing it is an Amazon issue. The vicious circle that no customer should ever experience has now gotten worse since I had at least 4 Amazon Customer Support representatives hang up on me and they never emailed the chat log of the chat support sessions. I was cool calm collected all I wanted was a refund of the coins for the order not received and explained the game developer and I had spoke did everything they instructed which in the end was to contact Amazon no matter how I asked to speak to someone who could help me a supervisor or manager it resulted in the Amazon Customer Supports representative hanging up on me. If Amazon is not going to stand with their Prime customers by having developer meet minimum standards and take care of issues or at minimum take care of customers and dock developers funds till corrected I will use other services.