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people found this helpful, as of 2023
ranked #234,480 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Camera is fantastic, Electronics Basket AMAZON Vendor is not ..
First, the Pentax K-30 is a fantastic DSLR. I highly recommend it, and for the price and features it cannot be beat. It easily keeps pace with the Nikon D7000.
The 1-Star rating is directed at the Amazon vendor 'Electronics Basket.'
Where to start ..
I ordered the K-30 BODY ONLY, which came in a 'cannibalized' K-30 w/18.135mm WR lens kit box, minus the lens (of course), and other key 'new product' components removed from the Pentax manufacturer's K-30 box.
I paid $30 for expedited delivery and got the camera 9 days later.
I received a 'cannibalized' Pentax K-30 WR 18-135mm kit. It was missing the camera registration, camera manual, and the K-30 startup CD.
I called Pentax America regarding the camera being shipped without the warranty registration, and was informed that no new Pentax cameras should be shipped WITHOUT the original (new) owner's serialized registration.
Then I called Electronic Basket and asked for the original (serialized) registration and was informed that their standard practice is to NOT send it with the camera because THEY (Electronic Basket) registers the camera FOR THE PURCHASER!
After inquiring on several of the national Pentax forums, it was obvious that Electron Basket was outright misrepresenting the facts. I asked for the original warranty registration be sent to me, so that I could have the K-30 covered under the original purchaser's manufacture's warranty. I was informed that if the camera became defective, I would have to SEND IT BACK TO ELECTRONIC BASKET, who would then send it to Pentax for repairs!!
I still have yet to receive the K-30 I purchased warranty registration card, or any other means of registering it online or otherwise.
EB did offer a discounted price on the WR 18-135mm lens, which I considered purchasing. I then learned that EB does NOT accept credit card payments, ONLY PAYPAL.
It is not known if the K-30 I received was a return, a defect, or what, since the original (serialized) registration was not included in the (cannibalized) kit box. It's hilariously unprofessional behavior. Whoever cannibalized the kit even left the WR 18-135mm lens hood in the box!
The K-30 is a precision camera that takes wonderful pictures, with features that will delight any photographer, from beginner to Pro.
Electronics Basket however should be avoided.
Select another vendor from Amazon. Amazon customer service bent over backwards for me, and I greatly appreciate their professional and thoughtful assistance in this matter.
Buyer Beware!
January 2013 · Electronics · verified purchase