114
people found this helpful, as of 2023
ranked #238,042 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Wheel broke after 3 months and company will not replace it
We bought this in April for our 3 year old and he absolutely loves it. Yesterday he was having trouble steering and we discovered one of the rear plastic wheels had split apart and cannot be fixed. While we received a quick response from Best Choice Products customer service, we were told that there was nothing that could be done since we were past the 60 day warranty period (again, we've had it for about 90 days). Obviously this $300+ car is useless without four functioning wheels. We are incredibly disappointed with Best Choice Products' refusal to help us obtain a replacement wheel and will be telling all of our friends with young children to avoid this product and Best Choice Products in general
July 2020 · Toys and Games · verified purchase