Bests & Worsts Reviews from Amazon

Purchased one of these in October 2014 and it was great for the first few months. After that I noticed that the Spa started to deflate at a very slow pace but did not pay much attention to it as this would seem normal given the materials. At this point nearly no air stays in the Spa for any period of time and the Spa is completely useless. To even try and use it I have to unscrew connectors to the main unit, inflate the whole thing, reconnect the air supply back to the main unit, then try and enjoy it for about 30 minutes before it is deflated again. After attempting to patch a very obvious hole in the Spa there is still air leaking out from SOMEWHERE, who knows. Tried calling the customer service hotline listed in the limited warranty but no one picks up the phone, ever. It asks you to leave a message, but that does not work either as it tells you that there is no more room for messages and simply hangs up on you. Emailed customer service and am still waiting on a reply. Attached a picture of the Spa just sitting there deflated with water in it waiting for someone from Bestway to help.