Bests & Worsts Reviews from Amazon

Had this drive for about 6 month then powersupply started making noise then later failed. Went to Seagate warranty online requesting a replacement powersupply. Their reply is below: "Thank you for contacting Seagate Support. We understand that your power supply failed after emitting a high pitch noise so you are unable to use the drive. We understand you wish to get the replacement. We regret the inconvenience caused. We will certainly help you. In this case, we would like to inform you that Seagate doesn't sell accessories separately. But, you can easily purchase the replacement power supply for your external hard drive by contacting any third party vendor or any e-commerce website." This reply is total crap. This product is in warranty and it is not my problem if your company doesn't sell these separately or not. I bought a product from you I expect it (all parts of it) to work!!! Especially the powersupply that when fails, causes the entire product to be useless. My suggestion to you is to buy products from companies that stand behind the quality of their products and care about the people that keep them in business - their customers. Will not buy another Seagate product!