Bests & Worsts Reviews from Amazon

The heating element on my countertop oven stopped working just over a month of purchase. The claim procedure was fine enough until "additional attention" was required. I essentially resubmitted my claim via chat where I was ultimately directed to finish my claim via phone. The number was a fax. Instead, I found the email I was sent regarding my claim, but it informed me to send proof of disposal (via facility or donation) in addition to proof of purchase via fax. I just returned it to Amazon since I was still in the time window to return it. Nonsense over and done with.