Bests & Worsts Reviews from Amazon

according to people

191
people found this helpful, as of 2023
ranked #173,798 most helpful out of 571,544,897 reviews
★★☆☆☆
SO much promise like having a really fully wire free product
*** EDIT *** Always be cautious of reviews that are overly positive, especially when people with supported evidence speak out negatively. I received an email from Netgear / Arlo to review the product. In the email there isn't a clear spot to click to start the review, but has a listing of 5 stars in the middle. I read it for the first time on my phone and I just clicked the screen on the one star to see what it would do as a hunch since there wasn't an obvious spot to click. It took me to a bunch of forms asking about if I should return the device, can I do an RMA, etc. I closed it deciding I would type out a review later (which clearly ended up being lengthy). Well on my computer I clicked I think the 4 or 5 star and it took me to a different from where I entered data (and I adjusted the stars on the page) and it then forwarded me to Amazon and copy/pasted/submitted my review here. I didn't complete the review on the phone after clicking the one star and being sent to possibly what is a completely different review process..... but I can't stop to wonder if that would have excluded the Amazon posting part for everyone to see as a one star..... Hrmmmmm.... As a person that is very into and understand technology, I really sit here thinking, did they hire people who literally have no idea what they're doing? SO much promise like having a really fully wire free product, great resolution to the cameras, ease in mount... yet so much fail in the actual implementation of it. Good: Image quality, large battery, simple mounts, great. Again, lots of promise. Abysmal technology and the bad. This feels like the late second stage of a beta, yet this is somehow the "pro" version and second one at that??? I've has this product for less than three days, and have already found all these MAJOR flaws. Did they not do any testing with consumers? Was this just a marketing thing that was mass production and pump it out? How does a NETWORKING company deploy something that has such horrible NETWORK capabilities, to the point it destroys the usability of your current network? But I digress, the brief issue list from just using it for a few days. The forums are full of similar complaints: 1) Destroys your 2.4 wireless network by actively trying to use the same channels as your WLAN (causing massive interference as it has it's own radio since they refused to use the WLAN everyone already has), literally the worst possible deployment of this technology. If you change your network to get away from their unit, it will even change to match you, literally chasing behind you and forcing bad performance for all your other non-camera devices. Yes, you read that right. A networking company created a product that actively seeks and destroys the quality of your normal home wireless network, and ironically their official response is that's the best technical solution (followed by eleventy billion actual experts, which at this point even my technically inept grandparents and 10 minutes on google searching wireless co-channel interference can have them understanding that the NETWORKING COMPANY Netgear/Arlo made a horrible decision). There is no way in their software to fix this or manually adjust. *** EDIT *** PICTURE ADDED TO SHOW. 2) Bad equipment out of the box, one camera didn't work at all during night mode, and with no motion still registers movement every single minute at night (literally every 60 seconds an alarm) even with the sensitivity setting moved from 100 to 10. Forums are also rampant with these complaints. 3) No way to track movement as it happens, you can only record a time. So if that thief decides he/she needs 60 seconds to steal your car and you had 15 second programmed to record since it won't just record when there is movement and instead makes you decide a pre-determined recording time, oops, you missed that part when they drove off with your BMW. Minimal thought and intelligence built in here, and pretty much doesn't follow the lead of EVERY OTHER MOTION DETECTING PRODUCT OUT THERE. 4) Slow recording start speed, sometimes 2-5 seconds behind when the movement starts. Given the fact the detection range is only 10-15', this means someone can almost walk at a decent speed across the entire camera angle before it even starts recording. 5) If you're live viewing the app, a lot of the time movement recording stops since you're viewing. If the app is still running in the background even though you've left to go do something else, or you close your web browser without giving it some secret handshake, the cameras and station may decide NOT to record until you open and close the app again (and maybe that's after you're robbed and you go back to try to find footage). 6) You can't set recording zones. If there is no way to get the road out of the camera view? So sorry, expect a alarm every time someone drives by. Have flowers or bushes that blow in the wind? You'll get irritated at the alarms and turn your $400 system off. 7) I don't even have to start on the mostly "cloud only" solution here and the fact that it runs horribly slowly. This is just the start... Again, no wires, 90% of my requirements meet there, so much possibility for an amazing product. Not so happy once I start seeing how much of a camera / security system it ISN'T, and the fact it's really just a toy.
January 2017 · Electronics
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