Bests & Worsts Reviews from Amazon

It does most of what it says it does but the main reason I got this particular Smart Lock was price, reviews, and that it is supposed to automatically unlock the door once your within Bluetooth range. This feature is horrible. So far out of 3 phones, only the iPhone X seems to work in this way and only 20% of the time. That means for iPhone X it DOES NOT work 80% of the time and for all Android it DOES NOT work at all. My Android phones are the Galaxy S9+ and Galaxy Note 5. If you are getting this lock thinking it will help you get in the door without fumbling for your keys then DON'T get this lock. Yes, I called support on numerous occasions and they cannot resolve the issue. In my opinion, the problem is with the app that talks to the door via Bluetooth. I think it is being automatically killed by IOS and Android OS as part of the OS housekeeping process. They need to make the app into a service so that it is ALWAYS running and I think all issues will be resolved. But nobody at August will listen to a 25 year seasoned programmer who has a lot of experience in this area.