Bests & Worsts Reviews from Amazon

I purchased this in January 2016 and purchased warranty because of some reviews that said that it burns. Well yesterday the unit smoked heavily while using it. Waited for it to cool and tried again.. no luck, It was dead. Called Warranty company this morning and they said they cant cover until the manufacturer's warranty is in effect. Called Hamilton beach - they said they will cover the unit and not shipping. Well they charged me close to $12 to ship a replacement unit - Almost 1/3 of the price of machine. Have to wait 7 business days (I was asked to cut the plug, take a picture of the unit and email them - which I did). I asked if they could expedite it.. and they said it would be $50- 60 more for shipping. Going the normal shipping route.. it will be interesting to see how many days it arrives in. Next time I am spending a little more and getting something better... disappointed.