Bests & Worsts Reviews from Amazon

So I decided to set this up when its freezing outside huh and now my house is cold. I figured this would be the perfect time to set up the newly awaited Amazon Stat. Mind you I been using all the latest Stats with all the same terminal wiring for years now and they all have worked perfectly fine once its adjust the room calibration your pretty much ready to go. I use Ecobee currently and have no issues with them at all. But recently being bought out by Generac Corp... I dont know what the future is going to be for them. Ecobee stated on there site they just couldnt compete with Nest and now the Newly cheaper option the Amazon Smart Thermostat pretty much cutting down all previous companies pricing. I couldnt get this POS working correctly at all, calling Amazon was a waste for tech support... finally I was told I had to call Resideo Honeywell for Support since they manufactured the unit. After being on hold for more than 3 hours and still freezing in my home, I couldnt get through tried some more trouble shooting myself,, the Stat would not get to the appropiate Setpoint and wasnt calling for Heat at all. Maybe this one unit I received was faulty im giving it the benefit of the doubt. Put back on my old reliable Ecobee everything came up and within 1 hr my home is now warm and comfortable. I will update a posting once I can reach out to Resideo Tech Support, ,,to find out why the unit is not heating when the terminal W is connected. As a first impression of this first model im really not impressed. Update 11/7/21 Finally today got a chance to talk to Honeywell Resideo Home,, and they got the Stat working I find that it is very stupid that the system doesnt recognize the RC so I have to plug it into the R Terminal and then flip the jumpers up to Wire 1,, blocking off the RC Terminal completely to trick the system to power on... finally worked but very very cumbersome. Once I set up my smart home completely i usually dont go back into the Alexa App for much except to change a routine or a skill.... The app is very very slow to nagivate and for me to have to go into this to change the Stat... I dont know.. as of now the Alexa commands are not working properly. 11/7/21 Evening time.. I got up in the middle of the night and was burning up and could barely breathe.. My Stat went up to 86 degrees for whatever reason or another the house was burning 🔥 up hot.. I had to turn off the Red emergency switch and open up all my windows to remove the hot 🔥 air from the home 🏡. 11/8/21 My HVAC Tech stopped by and told me when I installed the Amazon Stat for some weird reason it started to make my board on my furnace work harder than it needed to and created more heat 🔥 in the house and that was the reason for the sudden Spike in my house. 🤷🏾‍♂️ 🤷🏾‍♂️ 🤷🏾‍♂️ I had to have my furnace board repaired and since then I installed my Ecobees back into my home 🏡 with no problems or issues at all.. .. The lack of features and smart capabilities.. That's are better Stats out there... Like the Ecobee and for all that Nest.. Or if you even have to go with Honeywell then the T9.. It's superb thas compared to the much cheaper Amazon Stat 11/13/21 I received a email from Amazon stating that this Stat was not really made for Multiple Zones or floors and that there was a bug with Alexa app for the scheduling,, so since I have Zones in my home this is pretty much useless for me.