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DOA (Dead on Arrival) Shattered Screen
Opened box and no protection at all. Just...a....monitor.....in....a.....box. What could go wrong? How does quality control fail this wildly when it comes to packing/packaging? Opened box and Ruh-Ro I don't see any protection for that poor shattered monitor at all? It would have been faster, more efficient and less costly to simply smash the monitor before packaging and shrug it off. Somewhere, in a Dell fulfillment centre, people and machines are working in harmony to make some astoundingly awful decisions on packaging risk. If it's going to be shipped that poorly, with so little attention to risk of loss, at least add some entertainment and amusement to the experience - maybe pack it with loose spark plugs, ball bearings, and rocks? Either do better, or double down and amplify the risk. Unfortunately, for this price point and these features, with this availability, I am going to be cornered into ordering another one of these once return gets sorted. I'm curious in a morbid, masochistic way, whether this was just a "bad box" or whether an epidemic of unsecured monitors is bouncing it's way across the US. Will update.
August 2020 · Electronics · verified purchase