Bests & Worsts Reviews from Amazon

After going to the Orange County Home and Garden Show this weekend in Orlando, I saw so many water softener/cleaners it made my head spin. Our water is mildly hard and leaves residue on our shower walls and scale that clogs our shower head. I wasn't ready to shell out $3000 for a system until I thoroughly investigated all possibilities. I came across the NuvoH2O and was ready to purchase this model through Amazon, because it looked the same as on their web site, but was at least $200 less. I was a bit confused with this model and the WH2100 available for $699, also through Amazon, so I called the company's toll free number today and talked to John. He explained to me that this Nuvo H2O DPHB was a KNOCK-OFF, and NuvoH2O would not honor any warranty, and that their customer service was nonexistant. He did say the $699 model was theirs, but if I wanted to pay in full he would ship it free. BUYER BEWARE--don't believe me--call NuvoH2O and ask them yourself. Amazon, do the right thing and discontinue this SHAM!