Bests & Worsts Reviews from Amazon

This printer has been an absolute pain in the butt since the day I purchased it two months ago and has been unreliable the entire time. I have a brand new apple laptop, and live in a 470 square foot studio, and without fail lose the printer connection every single day. For a while I called Epson every day to troubleshoot the connection and get it back on Wi-Fi, and now not even that works -- the printer is unable to connect to the network at all. They then told me the Wi-Fi network was the problem (despite the fact that I have no problems with any other wireless devices in my home) and had me jump through hoops with Comcast to remove one of the two signals on my dual-bandwidth router. When that still didn't work (surprise!) Every time I call Epson, I have to first wait on hold, then go through the "gatekeeper" on support who asks me the same set of questions every single time (despite my having an incident number, which seems to make no difference in expediting suport), then that person give me a NEW indicident number and transfers me to a Mac specialist, who then gives me a NEW incident number and transfers me to a high-level support person. Every.Single.Time. This entire process takes about 30 minutes to just get to the person who knows anything relevant to my needs -- so every day when I call, it's at least 30 minutes before I even get to anyone helpful. And I still don't have a working printer nor have I been offered a replacement device yet.