Bests & Worsts Reviews from Amazon

I had previously given this 5 stars and raved about how the upgraded resolution looks. I’m sad to say I have to do a 180 on that review. After less than a month of using my vive Pro it started having various issues across the board. I was getting red, green, blue static dots and both the video and audio would separately go out, or go out together. I contacted vive support and after going through troubleshooting steps with them that I had already tried on my own they finally agreed to send me a replacement cable to see if that was the issue (this was the link cable that goes from the hmd to the link box). The replacement cable did not fix the issue yet support forced me to do the same troubleshooting steps yet again! Finally they agreed to set it up for repair. So I sent it out AT MY OWN COST and after 3 weeks to a month I got it back, in worse condition than I sent it out in! Now all I get is flashing light and never see or hear ANYTHING! So let me ask you what kind of company charges $800 for something that NEVER works right, has you go through painstaking steps before agreeing to let YOU pay to send it to them and then sends it back to you even more broken than it was before?! I currently have an email out to HTC about this and am waiting to hear back. I will update this review if HTC turns this situation around for me and gets me a working vive pro but as of now it has been one of if not the worst experience I’ve ever had with a consumer electronic!