Bests & Worsts Reviews from Amazon

DHP Rose Linen Tufted Upholstered Platform Bed, Button Tufted Headboard and Footboard with Wooden Slats, Queen Size - Grey ~ Nine months after buying this bed it fell apart and collapsed. The weight rating for the bed is 500 lbs. I weigh 245 lbs and sleep alone and at 58 years of age I can tell you there were no extracurricular activities happening in my bed. After removing the mattress I discovered the problem. Several of the plastic pieces used to hold the slats in place had broken in the center of the bed as well as two that were broken on the lower right portion of the bed. (See photo 1 and photo 2.) ~ I contacted DHP to have them send me the broken plastic pieces mentioned above. They agreed but said I needed to find a sticker on the bed to obtain the model number they needed in order to order the replacement parts. (See example sticker in photo 3). A friend and I pulled the mattress and moved the bed to the center of the bedroom to look for the alleged sticker but there simply were no stickers anywhere on the bed. ~ I contacted DHP again and explained there were no stickers on the bed. They insisted the sticker had to be there. I explained we had looked on the frame, behind the headboard and foot board and there was no stickers at all anywhere attached to the bed. The DHP representative blamed me for not finding the sticker and refused to order the parts I needed. ~ So I sent DHP my receipt for the bed and a link to the bed on Amazon so they could determine which bed I purchased so they could get replacement parts. Even with that information DHP refused to order and replace the broken parts. ~ The plastic parts were to thinned walled to support the slats which is why they broke. The bed is cheaply made with shoddy parts and DHP will not stand by their product. Learn from my experience and purchase nothing from DHP.