147
people found this helpful, as of 2023
ranked #212,039 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Replacement unit is also bad
Piece of Junk! I need to reboot this router several times/day. Tech Support is finally sending me a new replacement; hope is not as bad. I'll change my stars if it proves to be good. Sorry I had missed the Amazon return window.
*UPDATE* 10/18/2017
So, I've had the new replacement for about seven days now, sent direct from Linksys. All was working well during that time; no reboots required. NOW, all of a sudden about two days ago I slowly started losing Internet access.
Let me first say that I only subscribe to internet, no cable tv. So, my tv viewing actually comes through the internet. About two days ago I had no internet access on my iphone. BUT, could still watch a tv show. A reboot (pulling the power) of the router brings internet back.
Same with all other household users; no internet on phones or laptops until a router reboot.
It's been getting worse. This morning when I woke up I had no internet and had to reboot. I just finished doing the same thing now; it's four hours later. My modem lights are fine. Nonetheless I plugged my laptop directly in and I could get internet. The issue is getting it through the router, even if I plug directly into the router=no internet. Until I reboot the router.
This product is a piece of junk. I am now forced to spend another $100+ on someone else's product. I know Linksys monitors these posts, so I have some questions for them;
1. I had to pay the postage to return the first, faulty router. Do you think that's fair when I didn't even have it for a full 45 days yet? Is that your example of standing behind your product?
2. Do you think I have a few more hours of my time to spend on the phone with your tech support people? And what will come of it? Will you offer to send me a third router just so I can pay to return the second one?
3. Do you think I can afford to throw away about $130? That's a financial hardship.
Stand behind your product! What do you intend to do now?
October 2017 · Electronics · verified purchase