Bests & Worsts Reviews from Amazon

This is first time I am posting review and I am very frustrated with amazon. Actually I am prime member since 2016 and I but almost every week from amazon. This is the first time i am very disappointed. Package arrived 1 week delay than guaranteed delivered date by UPS. I ordered new macbook with 16 gb ram and 1tb ssd but received 8gb ram and 256 ssd probably old released macbook. I opened laptop about 40 minutes and setup all necessary steps and it just blinked few times and shutdown automatically and didn't turn on back, I put laptop in charge but it didn't response anything. I called to amazon technical support and one gentleman tried to help me out but didn't work and he connected call to apple store with export and finally that man asked me serial number and after checking serial number, he said it's not 2020 16gb ram, 1tb ssd laptop, than I checked laptop box and it said 8gb ram, 256 gb ssd. Because of covid 19, my all classes is in online so I tried to work whatever I got but it even didn't turn on. It's so frustrating. Finally I decided to return it and get windows from best buy.