Bests & Worsts Reviews from Amazon

This review is for the iPad Air keyboard. I have the same keyboard for the 4th generation iPad and LOVED IT. If you are buying this for the iPad Air, you should search through all these reviews looking for people who are writing this specifically for the iPad Air. Logitech clearly gambled here. They released this keyboard within a week after the iPad Air was released. Since Apple does not share specs on their devices before they are released, Logitech must have been basing this on some of the parts that were leaked from Apple factories in China. It fits nicely, but two major problems that they could not have foreseen: the magnets do not line up, and the plastic part of the keyboard lifts upward (almost peels off) off the aluminum part once you put the iPad in viewing/typing mode. They could not have foreseen this because the "leaked" parts only contained the outer shell, not the positioning of the magnets nor the weight/density of the iPad, which this keyboard cover is clearly not built to hold. It makes a hideous sounding plastic creaking noise whenever you put the iPad in or touch the iPad, like you do frequently on a touch screen device! With regard to the magnets - if you pick up the iPad, the keyboard no longer goes with it (like in previous versions for the iPad 2/3/4) - it will fall to the ground. I know I am not the only person who had these problems. Logitech originally posted this product on Amazon as its own product listing, separate from the iPad 2/3/4 Keyboard. They got about 45 reviews with a 2.5 star average due to these issues. They then did something VERY CLEVER. They killed that listing and just added the iPad Air as an option to their very popular listing for the iPad 2/3/4 Ultra Thin Keyboard Cover. This got rid of the bad reviews for the iPad Air keyboard to-date, and drowned out future bad reviews with the 2000+ excellent reviews for the older generation keyboard (which again, is a great product). Since the most helpful reviews float to the top (rather than the most recent) and they have a long history of people voting them as helpful on the iPad 2/3/4 version, it makes it very hard to see the problems with the iPad Air version. On top of all this, I emailed their support well within their 30 day return policy and they never got back to me. I followed up via phone still within 30 days from when I received the product and they said they could not help me, that it was outside the 30 day policy. They are using the purchase date as the start of that 30 day policy (even though I didn't get it until a week later), and they are saying they never received my email. I am shocked that a company like Logitech would pull tactics like this. After a long history of buying Logitech products, from mice to keyboards to webcams to the Ultra Thin Keyboard Cover for the iPad 4, I will never buy from this company again. I wish I had bought on Amazon instead of direct through Logitech. I know Amazon would have taken great care of me. --------EDIT 12/20/13-------- It appears that the product listing on Amazon has again been split for the iPad Air and iPad 2/3/4. I think Amazon made Logitech play by the rules here, and this is good news as it makes it much more clear how the iPad Air version of this keyboard stacks up. Hopefully Logitech fixes the problems with future batches of this device, as it does have the potential to be great once again.