Bests & Worsts Reviews from Amazon

My wife wanted a DC-25 for a long time so I finally bought her one. She has used it for just over a month now and as you can see from this video she is a bit underwhelmed with it. On our hardwood floors it just pushes stuff around instead of picking it up. We decided to test the Dyson against the Swiffer in picking up Cheerios off the floor. There is no trickery here the Dyson literally will not pick up Cheerios off the floor. It is a poor design that doesn't allow any height adjustment of the vacuum so anything that is bigger than dust/dirt on the floor is just pushed around. It also doesn't perform much if any better than our old canister vacuum on the area rugs in our house. We contacted Dyson to see about returning this unit and possibly exchanging it for the older DC17 because we have seen several reviews that said the DC-17 was a much better unit and doesn't have the same issues with hardwood floors that the DC-25 has. Their customer service was less than helpful, leaving my wife quite disappointed with not only the DC-25 but also with Dysons Customer service. We decided to make this short video so hopefully others don't fall into the Dyson marketing hype and waste ~$500 on this vacuum. The good thing about it is that I purchased it from Amazon and they were as always more than helpful with the situation and are taking care of us.