146
people found this helpful, as of 2023
ranked #212,304 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Poor Quality, Endlessly Frustrating Set-up
I thought this was going to be great. It was cute, it was compact enough to fit in my tiny home, and it offered to do everything I needed it to do. The first one I purchased was a lemon (print cartridge holder would not move into an accessible place when I opened the door). I sent it back to replace it. I should have known then to find something else.
I have wasted more paper and ink (an entire black cartridge) trying to troubleshoot, set up, and/or calibrate this printer than I have been able to actually use to print things I needed to print. Any time the printer is shut down, I have to re-connect it to the network. Sometimes (like today) it takes a lot of fiddling to get the set-up software to work. At this stage in technology, one should not need to re-set-up a printer just because it was turned off. The network is the same, my laptop is the same. This is absurd.
The print quality is poor, at best. It's streaky, sometimes blotchy. Calibration is so tedious and time-consuming as to be utterly impractical. (Print out a page of lines - about a dozen or more different groups of them - answer questions about each group, print out another page, repeat ad nauseum until you've decided to use someone else's printer somewhere else.) I've printed more pages at my local FedEx store than on my own printer which I've owned for a year.
Scanning is a very manual process. I knew this going in, but the printer offers very little to help guide the paper into the scanner. I've routinely ended up with large blank areas at the top of my document as the scanner's wheel spins while not taking in my document. It also goes sideways very easily.
I'm going to dump this pile of junk and try to find something else that works and fits on my tiny shelf. I do not recommend this printer to anyone.
September 2018 · Office Products · verified purchase