Bests & Worsts Reviews from Amazon

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★☆☆☆☆
Fail
This is my first Ring product. I thought I was moving up from some other cameras I have around the house. Not so sure about this. I'm very familiar with setting up security systems and wifi enabled devices. I've had the motion range set to only my porch and it went off all night being set to medium sensitivity. I adjusted the camera to angle down more this morning and bumped the sensitivity up to Max since it's only facing the immediate area outside my door with easily 20ft with no trees, bushes or movement beyond the motion zone. So being happy that I think I solved the issue, I'm currently upstairs working and my dog starts going nuts. I look out and the mail man is going back to his truck to get my second load of Amazon packages. He comes back again to my front door directly in front of my Ring cam. My $29 Wyze cam picked it up and went off. My generic $69 Chinese camera picked it up from the garage angle. My $229 Ring cam mounted directly in front of a mailman at my door twice failed. No notification whatsoever. Everything is set correctly and if this happens one more time it's going back. UPDATE: The next morning..All settings such as motion areas and sensitivity have somehow changed back to what they were on their own. I changed my password just incase this thing is hacked. My wifi strength is good and I doubled checked ALL my settings early this morning and as of right now I'm sitting having breakfast and my phone buzzes from my other brand camera so I look out my window and see the mail truck ONCE AGAIN leaving my house and sure enough there's a package sitting right below this Ring Doorbell. No notification at all from Ring. So at this point my $29 camera is 100% more reliable than a $229 Ring camera. Right before I wrote this I looked at Live View and it keeps saying "trying to reconnect". Pressed it 15 times. Nothing. Going to be calling them today. If there's no upgrade bug fix in the VERY near future Ring Doorbell 3 Plus is getting replaced with another brand. UPDATE 2: Just hung up with support and they tell me it's wifi issues. " I should buy a Chime Pro" or contact my internet provider. Well.. I have 3 other cameras way further than this Ring Doorbell and come to think of it this is the closest one to my router. I have excellent wifi throughout the property. After reading other reviews that have had no success with purchasing the Chime Pro to correct "wifi issues" I think I've made a decision. So dissapointed.
April 2020 · Electronics · verified purchase
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