Bests & Worsts Reviews from Amazon

As in other reviews, mine too stopped working today, after only 3 weeks. I cannot get any power except for a few clicks. I have contacted SONY as I no longer have the original box to send it back to Amazon in and its still under warranty with SONY. It is a hassle going thru them but after a day of trouble shooting (duh, no power to the unit!!) I think I have an exchange set up. Hopefully. The blog at sony mentions this problem too and says it needs some kind of firmware update or something but is is something a Sony dealer has to do. **** DO NOT BUY THIS ITEM***** From the others that have dealt with SONY, I will probably have to pay shipping for the unit too which doesn't make sense to me. Customer satisfaction should be key here and paying have of the purchase price in shipping costs seems ridiculous. FOLLOW UP COMMENT See my follow up comment below To the Sony rep who told me to follow the link: I had already called and I have been dealing with your awful customer service department for over a week and have gotten nowhere!! Still waiting to be told what do with this.