Bests & Worsts Reviews from Amazon

This machine did not work well for me. I don't understand the high ratings, but if you notice most are made soon after receiving the machine. The first time you turn it on and watch the ice fall into the basket it is very exciting. But you will never see a full basket of ice, like in the pictures, unless you stand next to it each time the ice falls and make sure it doesn't back up on it's self. When the ice backs up the machine thinks the basket is full and stops making ice. The other problem. It is not cold enough to keep the ice frozen. From the time the ice is made it starts melting. It is designed to be perpetually making ice. The ice melts the water drains down and is recycled into more ice. There are two problems with this system. 1. It is always running, and it's not quiet. 2. The water gets stale. The whole idea of this for me was to have fresh ice daily. Which can be done, but you have to change the water daily. This is in fact what is recommended in the instructions for the machine. You have to pull the plug on the bottom and drain it into a container, discard and refill with fresh water. This Ice machine is more work that refilling ice trays. And from what I can determine, all the ice machines in this price range are the same.