Bests & Worsts Reviews from Amazon

Warning! There seems to be a real problem with Razer's Quality Control and Razer does not care. We ordered 2, within a week the "S" key stopped responding on one keyboard, Amazon replaced it in their usual excellent way. Then almost immediately the replacement started experiencing the exact same problem. At the same time the second keyboard in the original order developed a problem; the "S" key started sticking in the depressed position. Three keyboards delivered, three keyboards defective in very similar ways, all problems with the "S" key. As it is my understanding that Amazon does not return defective items to the manufacturers, which was later confirmed by Razer, I thought I would do Razer a favor and give them a chance to examine the 2 defective keyboards in my possession. After spending much time on the phone and a week sending and resending emails describing the problem and my offer to help keep these units out of the trash pile at Amazon, they refused to spend a few bucks in shipping to return the keyboards to Razer support for evaluation. If Razer is not interested enough in examining defective keyboards, then I am no longer interested in Razer. This sucks, because other than the obvious fact that Razer has a serious QC problem, which they do not seem interested in investigating, these keyboards are amazing. However, we just can't take a chance on the hit or miss quality. So, now that we are approaching the end of our thirty day return window with Amazon, we are trying to find replacements that play as well as the Razers. Sadly, we will select keyboards from a different manufacturer.