Bests & Worsts Reviews from Amazon

The collar of this blender (the piece that holds the blade and screws the pitcher to the base) broke within two months. I probably used the blender 10 times. I called the customer service department which took a while to get a hold of, and they were not very helpful. The representative asked me what did I put in the blender. I told her ice, almond milk, flax seed oil, and 6 frozen strawberries. She asked did I thaw out the strawberries first, and I said no. She then informed me that I should let the strawberries thaw first. Hmmmm. It did a fairly good job of blending my morning smoothie before the collar broke, now I do not have a working blender.