Bests & Worsts Reviews from Amazon

I purchased this product with the idea that I can get rid of my growing mountain of papers. Out of the box I was excited and began digitizing my files like crazy. I was able to clear out a full filing cabinet. So I should be happy with this product, right? WRONG! I came back 2 weeks later to scan some more documents only to find that the software wants me now to sign up for a paid subscription to use the stupid thing. Why would I spend $300 for a scanner then have to pay a monthly subscription to use the stupid thing. Contacted their "support" and they said that I get one free year then I have to pay for the service. 1. I have only had the thing for 3 months so why can't I log in and get my files back. (no answer). I was told that I would have to use a legacy software that they no longer support to use the device. 2. Provide that software in the box and then upsell your silly subscription services if I want to see my files on the go. Which I don't I have a dropbox for that! save yourself the hassle and the funds this is just a glorified scanner without their expensive software and customer service is next to near nonexistent. My $300 paper weight. PS I bought the stupid thing in August for $300 now it is down to $180 still save your money don't buy this!