Bests & Worsts Reviews from Amazon

I got this product on March 2 and opened it March 3. It's been almost 2 months and Found bed bugs in them April 21. Two exterminators came to examine and dispose the mattress and told me these bed bugs have been there for over two months to have it in this state. I can't imagine how I could have got it in but if the bed is brand new I can only imagine it came from the bed itself before I even opened it. The bed bugs were living under the black cover which has a zipper but I couldn't open/take off all the way because it was sewn to attach to the mattress. I ended up cutting the cover off to inspect my bed and ended up being full of red marks and droppings- which means it must have been present for a good while. But it's brand new! I'm beside myself. Again, I can't identify where it's actually from but I can't imagine it being from anywhere else.. Furthermore I was very disappointed in the middle seam where the futon is supposed to fold as my purpose was for a bed mattress. Now I currently have all my clothes washed and dryer, bagged up and I live out of this ! I further sleep on the floor until my new bed comes (which I will not ever order from Amazon again). I also had to rent out a hotel room because my work told me I couldn't go in unless I was cleared by bed bugs. Myself and the bed bugs are convinced that they came like this and it was an unspoken lay refurbished mattress. I actually never had red blood stains on my sheets - again all droppings and blood were underneath the black cover. ANyONE WHO PURCHASED LOOK UNDER THE COVER. I It's a rip off since I actually paid $125.00 and this shouldn't have been what I purchase.