Bests & Worsts Reviews from Amazon

I bought this product after seeing it in the store with a full tray of sand...when you get it home you quickly realize the 1 lb of sand that is included can not nearly cover the bottom of the tray more less be enjoyable for kids...I called the manufacturer customer service and complained that picture on the box did not match the contents and Amanda basically said there was nothing she could do and the picture on the box was simply an artists rendition and not to be confused with what was actually in the box...well...I'm confused...horrible customer service and deceptive packaging...not someone I want to do business with...I'm taking mine back for a refund...