Bests & Worsts Reviews from Amazon

This is a cool design and great for interval training, but it started to make an odd noise within a week of me using it. We have been coordinating with the manufacturer to find a mechanic to come out and take a look. It took a month to find someone who was able to work with these curved machines, but we quickly learned that he didn't really have experience because he wasn't even able to take the cover off. So now we've been going back and forth with the manufacturer and troubleshooting ourselves. For a $5,000 piece of equipment I expect better quality and better service.