Bests & Worsts Reviews from Amazon

I originally gave this 4k player 5 stars. The picture quality was crisp and clear. The unit was quiet and the apps worked great. So why exactly 1 star now? I was only into 8 months of owning the player and only using it on occasion when it decided to stop working one day. No power to it at all. I purchased it from a so called authorized reseller on amazon for a great price and they even said it included a full manufacturers warranty. So I called Samsung and filed a claim which was rather easy. I was told to send the player into one of their repair centers and it would be repaired in about 7 days. The day after they received it I get a call saying they are not going to honor the warranty and it would cost me $110 to fix the player. This of course upset me. Needless to say they shipped the broken brick back to me. So I wasted $16 to ship it and now have a player that does nothing. I lost all faith on Samsung and their support.