Bests & Worsts Reviews from Amazon

Before you buy a gadget this complicated you should consider if it will really work and whether the manufacturer will stand behind it when it fails. This works fine as an ordinary razor. But the motivation for paying so much money is the automatic cleaning system. Well, I have news for you--that part is a piece of poorly conceived, poorly engineered, and poorly executed junk. The problem is not merely that the autocleaning function does not properly clear itself of cut hair, but also that the system itself will simply die on you unexpectedly. In my case after about 4 months of use. Of course the razor still works if you plug it in directly to charge the battery, but the loss of the maintenance system is a severe hit to utility. Worse, when you go to get the thing fixed you find there is no practical or convenient place to go. Braun does not maintain company supported service centers in the US and rather depends on a disorganized set of randomly and poorly accessible private vendors. For example, no one services Braun shaver products in DC or MD. The only servicers are private companies in Wilmington and Virginia Beach. So the only way to get this fixed is to deal with someone 3 hours away who isn't even a Braun specialist. The company itself provides NO SUPPORT to its customers. This is a BIG FAIL.