Bests & Worsts Reviews from Amazon

The manufacturer sent a defective product that had outdated software and therefore was not able to connect to the internet and be set up. The manufacturer refused to take ownership or even offer any discount for the inconvenience. Huge lack of support by TCL. The MAC address was 00:00:00:00:00:00 The Software version was: version 7.2.5 - build 6316-08 Also, the guys troubleshooting process was literally: 1. Turn Off/Turn On 2. Reset Terrible experience. I requested a full refund from Amazon and will never buy TCL