Bests & Worsts Reviews from Amazon

according to people

291
people found this helpful, as of 2023
ranked #89,683 most helpful out of 571,544,897 reviews
★★☆☆☆
It was ok while it lasted
I got this when I fresh moved into my apartment because I had no furniture to sit on yet. Everything was crammed into a storage unit and scattered around my parents house and I wasn't able to get it right away. First of all, it will blow up with a vacuum cleaner that is reversible. You don't have to buy their compressor if you have something similar. I used my old Rainbow vacuum cleaner and the pipe was a perfect fit. Next my use of it - It was a bit uncomfortable with the angle for doing much. It leans back way to far to be useful for anything you want to have an actual chair for but was not uncomfortable to sit on. My apartment would get cold during the day, but would be warm at night (never above 80) and the chair was doing fine. Because of the drastic swings of temperature (not unlike what you might have in a camping trip in some places/times of year) I kept it a slightly lower pressure because I didn't want the heat / cold cycles to risk causing it to fail. It stayed like this for about 2.5 weeks with no problem. It's failure - One morning, just like all the others I got up, came into the living room, turned off the heat and looked at my chair and it had exploded. It looked like someone had come in and triple inflated the thing. It was a ball, but nothing had happened to my ottoman. It was the strangest thing I had ever seen or experienced. The company - I contacted the company by phone, and they said I could get a replacement - which is really what I wanted. They sent me by email an RMA form, and required me to cut up my ottoman (which was perfectly fine and working. The woman on the other end of the line couldn't seem to comprehend how my chair (not the ottoman) was what had failed. Eventually she agreed to let me return the part of the chair instead of the ottoman. I only wanted a chair, not the whole box. So I took pictures to show them what happened, and filled out their form and mailed it all back to them. Then they never did anything about it. I tried contacting them, but they have no record of me contacting them, no record of anything at all, and now I am past my "warranty". In short, I didn't have problems with the valve, nor with leaking, but with the way the chair failed, and the way the company responded, I would not recommend this to anyone.
March 2013 · Patio Lawn and Garden · verified purchase
the product in question
Intex Inflatable Ultra Lounge with Ottoman
4.0★ · 7,780 ratings, as of 2023
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