Bests & Worsts Reviews from Amazon

Here's the problem with this item - you never know what you will get. On a daily basis (and sometimes in the middle of the day), this item changes from being fulfilled by one company to another. This is bad because some of them will send you non-Aprilaire filters, even though the price is about the same. I know this because I ordered it a year ago using this item. When I returned, Amazon helpfully claimed "You purchased this item on October 22, 2009." Yet when I hit order again and got the product in the mail, it turned out to be a lesser "Healthy Climate Solutions" manufactured product. To be fair, it says "Healthy Climate Solutions" down in the description. But it also says in the name of the product "Aprilaire Stock 2200 Filter Media, 2-Pack by Aprilaire". They are NOT "by Aprilaire". This time the order was fulfilled by America National Products. They were happy to take a return, minus the original $11 shipping, my cost to ship it back, and a $5 "credit card processing fee." All that for an order that cost $55.95 with shipping. We went back and forth a few times, with them claiming the filters they sent were "exactly the same" and "literally identical" to the Aprilaire filters. I finally had to take the filters they sent me out of the box and photograph them next to my just installed second genuine Aprilaire filter from the previous order. The filters they sent me were obviously inferior, being about 10-20% shorter when collapsed. You could also visibly see that the filter material was much thinner. Once confronted with this, they relented and offered a full refund including shipping and without charging me the fee. I'm not sure whose fault this is, Amazon's (for the way their system hooks up the items to the sellers inventory) or the sellers. But I just want you to be forewarned. I wound up finding another product on Amazon with the title "The ONLY TRULY GENUINE Aprilaire Model No. 201 (2-Pack)". I figured it would be hard for them to send me something other than the real thing. And the kicker is the price was only $1.20 more than the crappy filters!