Bests & Worsts Reviews from Amazon

This 8-port gigabit ethernet unmanaged switch was purchased from Amazon for $20. Product was said to have a 3 year warranty. The switch failed after 8 months: no output on any ports. Switch is unmanaged, so there is no reset button. When I called tech support, they said I had to buy a GearHead support plan so that they could help me with phone support. Help me how? There's nothing to fix. Switch is dead, is under warranty, should be replaced ... free! The plan to cover this phone tech support costs $80. For that, I can buy 4 more of these, delivered. But I already paid for mine, and Netgeat is pulling a bait and switch by not replacing it under the 3 year warranty. This is exactly the kind of crap that turns people against corporations. I expect this from the phone company, from health insurance companies, and from credit card companies. But to pull this BS on a customer over a failed $20. switch? Shame on you Netgear.