Bests & Worsts Reviews from Amazon

I had some experience with WD hard drives before, some of them worked OK, some failed - nothing special, so after reading many reviews I decided to purchase four WD Red 4TB drives for my new Synology NAS from a third party seller with Amazon fulfilled Prime shipping. After receiving the drives I Installed and formatted them without any issues. Sixteen months later one of the drives started failing by showing multiple I/O errors and bad sectors. Well, I thought, this happens, the WD website shows that my drive is still covered for another couple of years, I will just get a replacement. I contacted WD customer support hoping to get a new drive under warranty. Nope. They requested my Amazon invoice and after looking at it replied by saying that since I got this drive from a third party seller, it should be covered by seller's warranty and they are denying manufacturers coverage. Hardware does fail and there is nothing unusual about it, but denying warranty for such a reason is simply ridiculous. Credits to Amazon's spectacular customer service - they helped me to resolve this issue quickly and to my complete satisfaction. Needless to say that I will not be buying WD drives ever again.