Bests & Worsts Reviews from Amazon

Despite being represented as a new item, both in the description and on the packaging the unit arrived in, this was obviously used and/or refurbished. When I configured the headset using the Jawbone MyTalk website it showed that the unit had previously been used with another phone. It also doesn't include all of the earbuds and such included in the retail packaging; this was, to be fair, included in the item description, though I didn't find it until after ordering.