Bests & Worsts Reviews from Amazon

Update as of 7/26 - 32 days into my open case and now Parrot is just ignoring me. This company has the worst support imaginable. Run. This product itself is great. 4.5 or 5 star great. Now I am going to explain why I am giving only 1 star. When something goes wrong, and something will always go wrong with a drone at some point, you need to have the ability to work with support sometimes to troubleshoot or get things replaced. Their support team is now on week 4 of my case file issue and seem to have no interest in supporting me, giving answers or even communicating effectively. The Disco has a Pitot tube that senses air speed and controls the engine speed accordingly. the drone locked into permanent full speed in flight and eventually crashed because of the speed. Tier 2 tech support cannot be reached Directly, they are padded entirely by tier 1 which is more or less powerless beyond typing into the case file (they have cool callsigns though like they're in Top Gun), and they take a week or more to answer back and forth. Now I am 8 Days in from the last response to an email and nothing back. When I call tier 1 they commit to checking with tier 2. They can't even reach them on the phone. Parrot support is hands down the worst I have ever experienced in my 35 years of buying stuff and needing to call people. Thanks Parrot. Hopefully some people take this into account.