Bests & Worsts Reviews from Amazon

My fiancé surprised me with AirPods for my birthday. I was so excited to try them out..! I had to drive across town to pick them up at FedEx, ok fine whatever. The packing slip with the AirPods says UPS? Somethings up. Should have been warning #1. They are dirty, scratched, and with ear wax. Gross! I was really excited about them, so I decided to look past it (“Renewed”) and just disinfect them, clean them and move on. Ok, now I’m pissed... I couldn’t even try them out! They are completely dead AND the right AirPod doesn’t work!!! AMAZON, HELLO! Inactivate this seller, have you seen the reviews on here?? Unacceptable. Refund please.