Bests & Worsts Reviews from Amazon

I have used an older version if this product in the past by borrowing from a friend. He got his from the original Kickstarter. I got amazing results from it and decided to order one for myself. I received the one I ordered quickly and was packaged well with no damage to any of the packaging. Unfortunately when I plugged it in, it didn't work. No lights, no sound. I understand this can happen sometimes and thanks to Amazon's amazing customer service I returned the product for a new one and got it two days later. The replacement worked fine, or so I thought. I prepared a set of ribeye for the fist cook and everything turned out great. When setting it up the next day, I noticed that the display flickered off for a second. Upon further inspection when the wire was moved even the slightest near the base of the device it caused the devise to flicker on and off. I did not abuse the device, and in fact stores it in the original packaging after it's first use. I returned the replacement for a full refund and would not recommend this product to anyone unless you can find one of the originals. It seems that since the Kickstarter company was bought by Electrolux it is no longer the product it used to be. I will be purchasing a joules.